Terms of Service

Last updated: 14 March 2026

1. Introduction and acceptance

These Terms of Service ("Terms") govern your access to and use of the KunaTrade website, dashboard, software and related services (together, the "Services"), operated by KunaTrade ("we", "us" or "our"), with registered address at Fenchurch Street 238, EC4N 7BJ London, United Kingdom. By creating an account, accessing the Services or clicking to accept these Terms, you confirm that you have read, understood and agree to be bound by them. If you do not agree, you must not use the Services.

2. Definitions

"Account" means the registered profile you create to access the Services. "Content" means any data, text, charts, models outputs or other material made available through the Services. "Digital Assets" means crypto-assets such as Bitcoin and Ethereum that may be referenced in market monitoring features. "User" means any person who accesses the Services.

3. Eligibility

You may use the Services only if you are at least eighteen years old, have legal capacity to enter into a binding contract, and are not prohibited from using financial or digital-asset services under the laws of the place where you live or from which you access the Services. You are responsible for ensuring that your use of the Services complies with all applicable laws and regulations.

4. Account registration and security

You must provide accurate, current and complete information when registering and keep it up to date. You are responsible for safeguarding your login credentials and for all activity carried out through your Account. You must notify us without undue delay at [email protected] if you suspect unauthorised access. We are not liable for losses arising from your failure to keep your credentials secure.

5. Description of the Services

The Services provide market monitoring tools, analytical dashboards, configurable risk limits and informational calculators. Some features may use automated or AI-assisted processes to organise and present data. Unless expressly stated otherwise, the Services do not execute transactions on your behalf, do not hold client money, and do not guarantee any level of performance. We may add, modify or discontinue features at any time, with reasonable notice where practicable.

6. No investment advice

Content provided through the Services is for general information only. It does not constitute personal financial, investment, tax or legal advice, nor an offer, solicitation or recommendation to buy or sell any Digital Asset. Illustrative figures, projections and calculator outputs are hypothetical and are not forecasts or guarantees. You are solely responsible for your own decisions and should seek independent professional advice where appropriate.

7. Fees

Where fees apply, they will be displayed before you commit to them. Fees may be exclusive of taxes, which you are responsible for paying where applicable. We may change our fees by giving you advance notice, and continued use of the Services after the change takes effect constitutes acceptance of the new fees.

8. Acceptable use

You agree not to use the Services to:

• breach any applicable law, regulation or third-party right;
• attempt to gain unauthorised access to any system, account or data;
• introduce malicious code, scrape content at scale, or interfere with the operation of the Services;
• impersonate another person or misrepresent your identity or affiliation;
• use the Services for money laundering, fraud, market manipulation or any other unlawful purpose.

We may investigate suspected breaches and cooperate with competent authorities.

9. Intellectual property

The Services, including the KunaTrade name, logo, software, design and Content, are owned by us or our licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your personal or internal business purposes. You may not copy, modify, reverse engineer, sell or sublicense any part of the Services except as permitted by law.

10. Third-party services

The Services may rely on or link to third-party data providers, payment processors, hosting providers and other external services. We do not control these providers and are not responsible for their availability, accuracy or conduct. Your use of third-party services may be subject to their own terms.

11. Disclaimers and limitation of liability

To the fullest extent permitted by law, the Services are provided "as is" and "as available". We do not warrant that the Services will be uninterrupted, error-free or free from harmful components. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under English law. Subject to that, we shall not be liable for indirect or consequential losses, loss of profit, or losses arising from trading decisions made by you in reliance on the Services.

12. Suspension and termination

We may suspend or terminate your Account with immediate effect if we reasonably believe you have breached these Terms, pose a security risk, or where required by law. You may close your Account at any time by contacting us. Provisions that by their nature should survive termination, including sections on intellectual property, disclaimers and limitation of liability, and governing law, will continue to apply.

13. Changes to these Terms

We may update these Terms from time to time. We will publish the revised version on this page, update the "Last updated" date, and where changes are material we will provide reasonable prior notice. If you do not accept the revised Terms, you should stop using the Services and may close your Account.

14. Governing law and disputes

These Terms are governed by the laws of England and Wales. The courts of England and Wales shall have non-exclusive jurisdiction, without prejudice to any mandatory consumer protection rights you may have in your country of residence. We encourage you to contact us first so that we can try to resolve any complaint informally.

15. Contact

If you have questions about these Terms, please contact us at [email protected] or by telephone on +44 20 7946 5043.